TORONTO — May 15, 2024 — Flow Capital Corp. (TSXV:FW) (“Flow Capital” or the “Company”), a leading provider of flexible growth capital and alternative debt solutions, is pleased to announce the successful closure of a US$4.0 million senior note investment in GetTattle Inc. dba Tattle (“Tattle”), a global Customer Experience Improvement (“CXI”) software-as-a-service (“SaaS”) platform focused primarily on the restaurant and hospitality sector.
Tattle stands out as the first CXI platform built on an open API. This structure enables seamless integrations with ordering and loyalty platforms, facilitating the collection of an unprecedented volume of feedback across all transaction channels. Based on the feedback data, Tattle’s proprietary algorithm recommends top improvement opportunities at a brand and location level, empowering restaurant operators with the most strategic objectives and action plans to improve guest satisfaction and revenue.
In addition, Tattle equips restaurants with a variety of tools for automatic guest recovery, one-stop-shop reputation management, menu item-level insights, incident management, and more. Currently, Tattle supports over 220 clients across more than 11,000 locations globally.
This capital injection will enable Tattle to further enhance its innovation capabilities and expand its market reach, solidifying its position as a leading player in the customer experience management industry. Already widely adopted by renowned brands, Tattle’s platform is increasingly recognized as the gold standard for benchmarking customer experience.
Flow Capital continues to focus on helping high-growth companies achieve their objectives by providing fast access to growth capital. Flow Capital invites growing technology companies, seeking covenant-light founder-friendly growth capital, to apply for funding directly on their website at www.flowcap.com/get-funding.
About Tattle
Tattle is the only Customer Experience Improvement (CXI) platform built to assist the restaurant and hospitality industries in collecting actionable feedback data by engaging with their customers at the points of transaction. By utilizing existing third-party tools and API integrations, Tattle connects brands with their guests at every touchpoint of the customer journey. Through their AI, Tattle recommends the most opportune areas for operational improvement at each partner location to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders such as Chili’s, Cava, MOD Pizza, Dave’s Hot Chicken, Hooters, Farmer Boys, and more.
Visit www.gettattle.com to learn more.
About Flow Capital
Flow Capital is a diversified alternative asset investor and advisor, specializing in providing minimally dilutive capital to emerging growth businesses. For more information on Flow Capital, please visit www.flowcap.com.
For further information, please contact:
Flow Capital Corp.
Alex Baluta
Chief Executive Officer, Flow Capital Corp.
alex@flowcap.com
47 Colborne Street, Suite 303,
Toronto, Ontario M5E 1P8
Certain statements herein may be “forward-looking” statements that involve known and unknown risks, uncertainties and other factors that may cause the actual results, performance or achievements of Flow or the industry to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Forward looking statements involve significant risks and uncertainties, should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether such results will be achieved. A number of factors could cause actual results to vary significantly from the results discussed in the forward-looking statements. These forward-looking statements reflect current assumptions and expectations regarding future events and operating performance and are made as of the date hereof and Flow assumes no obligation, except as required by law, to update any forward-looking statements to reflect new events or circumstances.
